Terms and Conditions

Terms and Conditions

Welcome to the World Sugar Research Organisation Limited (“WSRO”) website. These are our Terms & Conditions of Use of the website (“the Terms”).

About us

This site http://www.wsro.org (the “Site”) is provided by World Sugar Research Organisation Limited (“We”, “Us” or “Our”). We are registered in England and Wales under company number 1355487 and have our registered office at Salisbury House, Station Road, Cambridge, CB1 2LA, United Kingdom (the “Company”).
There are other terms that may apply to you
The Terms of use refer to the following additional terms, which also apply to your use of the Site:
•    Our Privacy Policy & Cookie Policy
•    Our Competition Law Policy

Access to the Site

These terms tell you the rules for using our website http://www.wsro.org (“the Site”). Access to and use of the Site is subject to the following terms. Please read them carefully before using the Site. 

Membership & Access to the WSRO Members Zone 

You will only be able to access content available to members within our ‘Members Zone’ if your company/organisation is a member of WSRO and you have a username and password to access this area of the website through ‘login’. If your company/organisation is not a member and you do not have Members Zone access, you will only be able to access content available to non-members. By using the site, you confirm that you accept these Terms and Conditions and that you agree to comply with them. If you do not agree to be legally bound by all of the Terms, you must not use the Site.

Change to the Terms

We amend these terms from time to time. Your continued use of the Site after changes are posted means you agree to be legally bound by the Terms as updated from time to time.
Changes to the Site

We may update and change the Site from time to time to reflect on our users’ needs and our business priorities. The content on the Site may be out of date and we do not guarantee to update such content.

Availability of the Site

We do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of the Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. We will not be liable if the Site is unavailable at any time. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of the Terms of use and other applicable Terms and Conditions, and that they comply with them.
You must keep your account details safe

If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any login, username or password whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

Use of the Site & Copyright

We are the owner or the licensee of all intellectual property rights on the Site, and in the material published on it. Copyright laws and treaties around the world protect those works. All such rights are reserved.

You are permitted to print and download extracts from the Site for your own personal non-commercial use on the following basis:

•    No documents or related graphics on the Site are modified in any way.
•    No graphics on the Site are used separately from the corresponding text. 
•    All material on the Site is © World Sugar Research Organisation, unless otherwise stated. You must maintain any author attribution, copyright or trademark notice or restriction.
•    You may copy the content that is freely and publicly available on the Site to individual third parties for their personal use, but only if you acknowledge the Site as the source of the material. If you wish to use our content in any other way please contact admin@wsro.org.

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the Site. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within the Site.

If you breach any of the Terms, your permission to use the Site automatically terminates and you must immediately destroy any downloaded or printed extracts from the Site.

Disclaimers & Limitation of Liability

The content on the Site is for general information only. It is not intended to amount to advice on which you should rely. We take every step to try and ensure that the information on the Site is accurate and complete however we accept no responsibility or liability as to the completeness and accuracy of the information contained in the Site.

Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only.  Such links should not be interpreted as an endorsement of the organisations they depict or their products or services. We do not accept any responsibility or liability for any of the material contained, or privacy policies implemented, on any third party website.

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

•    use of, or inability to use, the Site; or
•    use of or reliance on any content displayed on the Site.

In particular, we will not be liable for:

•    loss of profits, sales, business or revenue,
•    business interruption;
•    loss of anticipated savings;
•    loss of business opportunity, goodwill or reputation; or
•    any indirect or consequential loss or damage.

We do not guarantee that the Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access the Site. You should use your own virus protection software.

You must not misuse the Site by knowingly introducing viruses, Trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connection to the Site. You must not attack the Site via a denial-of-service attach or a distributed denial-of-service attach. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.

Linking to the Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. We reserve the right to withdraw linking permission without notice.


English Law governs the Terms, their subject matter and their formation (and any non-contractual disputes or claims). We both agree to the exclusive jurisdiction of the courts of England and Wales.

This policy was last reviewed and updated in September 2023